Shipping policy
Thank you for shopping with us.
Order Processing Time
All orders are processed within 1–2 business days after receiving your order confirmation email. You will receive another notification once your order has been shipped.
Orders are not shipped or delivered on Sundays or public holidays.
Shipping Time
Once shipped, your order will be delivered within 5–7 business days, depending on your location within India.
Please note that delivery timelines may vary slightly due to unforeseen circumstances such as weather conditions, courier delays, or high order volumes.
Shipping Charges
Shipping charges for your order will be calculated and displayed at checkout (if applicable).
Order Tracking
Once your order has been shipped, you will receive a tracking ID via email or SMS, allowing you to track your package in real-time.
Shipping Address
Please ensure that your shipping address is complete and accurate at checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.
Delays & Issues
If your order is delayed beyond the estimated delivery time, please contact us at grovallybusinesssolution@gmail.com, and we will assist you in tracking your order.
Damaged or Lost Packages
If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery, and we will work with the courier partner to resolve the issue.